Who has which laptop, phone or piece of equipment? A practical guide to inventory records, asset handover and return, offboarding checks and regular counts.
An employee is leaving, and nobody remembers which laptop they need to hand back. Half the “spare” phones in the store room turn out to have been given to people. While someone hunts for a device for a new starter, three unused monitors are found forgotten in a meeting room. When asset tracking falls apart, both money and time are lost — and not knowing who holds devices containing data is an information security risk.
This article covers the difference between inventory and asset assignment, the life cycle of an asset inside the organisation, and practical steps to keep records up to date.
Inventory and assignment are not the same
Inventory is the list of assets the organisation owns: what, how many, with what specifications. Assignment means an asset has been placed in a specific person’s care: who has it, since when, in what condition it was handed over. Inventory answers “what do we have?”, assignment answers “who has it?”. Without both, you end up with assets on the list whose location is unknown, or assets in people’s hands that never made it onto the list.
What should be on record?
Each organisation sets its own threshold, but the general rule is to record anything whose loss creates cost or risk:
- IT devices: laptops and desktops, monitors, tablets, mobile phones.
- Accessories: chargers, docking stations, headsets — small but often lost.
- Access items: cards, keys, authentication devices.
- Field equipment: measuring instruments, hand tools, safety equipment.
- Office fixtures: furniture, projectors, meeting room equipment.
The life cycle of an asset
Asset tracking isn’t a one-off list but a record of the asset’s whole journey through the organisation:
- Registration: the asset enters the inventory with identifying details such as type, brand, model and serial number.
- Assignment: it is handed to an employee, noting the date and condition (new, used, cosmetic damage).
- Use: the record is updated for faults, maintenance or moves.
- Transfer: if it passes to another employee, the previous assignment is closed and a new one opened. Hand-to-hand transfers that never get recorded are where the trail goes cold.
- Return: the employee hands it back; the date and condition are checked and recorded.
- Retirement: the asset leaves the inventory at end of life. For devices holding data, make sure it has been securely wiped.
Onboarding and offboarding: the two critical moments
Most gaps in asset records appear at these two points.
When someone joins
- Decide in advance what they will need and hand it over ready, rather than hunting for devices on day one.
- Record the handover and have the employee confirm receipt.
- Share the organisation’s rules on using the assets along with them.
When someone leaves
- As a step in offboarding, list every asset assigned to the employee.
- Take each one back with a condition check and close the assignment.
- Don’t forget access cards, keys and system access.
- If something is missing, resolve it before the leaving date; chasing it later is much harder.
Think about assets and service requests together
An assignment record should answer not only “who has it?” but also “what is this device’s history?”. A device that keeps failing carries the same problem to each new user. Linking fault and maintenance information to the asset makes it easier to decide whether to repair or replace it. Likewise, when someone asks for a new device, checking whether a suitable unassigned asset is already in stock avoids unnecessary purchases.
Regular counts
Even the best-kept records drift from reality over time. Periodic counts bring the records and the floor back in line. A practical approach:
- Employee confirmation: ask each employee to check and confirm the list of assets assigned to them.
- Location count: count assets in store rooms, meeting rooms and shared areas on site.
- Difference report: list assets on record but not found, or found but not on record, and resolve each one.
The data protection angle
Assignment records contain personal data linked to employees, so access to them should be restricted. Meanwhile laptops and phones carry corporate and personal data; knowing quickly who a lost device was assigned to speeds up the response. Securely wiping retired devices is part of the process too. For the HR side, see our article on KVKK-compliant HR software.
What should an assignment record contain?
The simpler the record, the more likely it stays current — but without certain fields it’s useless. In practice these basics are enough:
| Field | Why it’s needed |
|---|---|
| Asset type, brand, model | To identify the asset and report on inventory |
| Serial / asset tag number | To tell items of the same model apart |
| Assigned person | To know who is responsible |
| Handover and return dates | To follow the asset’s history |
| Condition note | To avoid disputes about damage at handover and return |
Purchase date, warranty end and location are useful too, but starting with the basics and expanding over time is more realistic than weighing the record down and discouraging the team.
Make responsibility clear
Asset tracking often slips because it is everyone’s job and no one’s. IT devices may sit with IT, office fixtures with facilities and field equipment with the relevant department; what matters is that each asset group has a clear owner for its records. Timely sharing of joiner and leaver information between HR and those owners is essential too. The staff directory in the same module makes it easier to see who works where and whom to contact.
Common mistakes
- Keeping assignments only on paper forms that disappear into a folder.
- Not recording hand-to-hand transfers between employees.
- Leaving out identifying details such as serial numbers, so two devices of the same model can’t be told apart.
- Not including an asset check in offboarding.
- Assuming the records are correct without ever counting.
Inventory and assignments in HibritİK Corporate Services
In HibritİK Corporate Services you register assets in the inventory and track which item is assigned to whom. Assignments sit in the same module as the staff directory, trainings and service requests, so there’s no separate spreadsheet or folder to maintain.
When a device breaks, the employee can open a service request in the same module, and support can identify the device quickly from the assignment record. The module is available in the mobile app as well.
Conclusion
Asset tracking turns “who had that device?” from guesswork into a record. A complete inventory, recorded handovers and returns, checks at onboarding and offboarding, and regular counts reduce both cost and risk. To bring your inventory and assignments into one place, start your 14-day free trial or get in touch.